What is a domain name?

A domain name is your online address on the internet..More

What is website hosting?

Domain name web hosting gives your website a space on the Internet so people can find your website..More

What is WordPress?

WordPress is an online, open source website creation tool written in PHP..More

What is Responsive WordPress theme?

Responsive website themes and templates offer an easy way to build websites that look great on any mobile device..More

Why Do I Need Maintenance?

Your WordPress website needs regular maintenance to perform as it should..More

What is Digital Marketing?

Digital marketing is the promotion of products or brands via one or more forms of electronic media..More

Why e-commerce is important for Business?

E-commerce is one of the cheapest means of doing business as it is ecommerce development that has made it possible to reduce the cost of promotion of products and services..More

Do I need Facebook for my Business?

Facebook’s more than one billion users make it a cultural, economic and social phenomenon..More

Why Do I Need Social Media?

These days, it isn’t enough to have a website for your business – your digital storefront extends to social media marketing sites like Facebook and Twitter, and it’s time to start capitalising on it..More

What is email Marketing?

You have heard of email marketing repeatedly on the internet, at conferences and during marketing strategy meetings..More

Spam or Not To Spam?

There are a variety of definitions and interpretations of the word itself, but at its core, spam is unsolicited, irrelevant email, sent in bulk to a list of people..More

What is SSL?

SSL (secure sockets layer) SSL is an acronym for Secure Sockets Layer, an encryption technology that was created by Netscape..More

Software Design and Development Services

  • Reliable, Fast Software Development

By strict adherence to coding standards, rigorous testing, we deliver bug-free, extendable software with zero delay in project milestones.

  • Website design that includes frame work design, and function flow design.

Software projects can be successful only if they are deployed within a time frame where a business opportunity exists. Reliability of the software and its extendability plays a crucial role in its operational success. These requirements can be met only by designing the solution with foresight, strict adherence to coding standards, rigorous unit and black-box testing, and banking on software development experience.

Web and Mobile Application Testing

  • Manual testing that includes functional, system, database, end-to-end, regression, usability, compatibility and responsiveness testing
  • Security testing that includes manual testing, and testing using tools like SQL, etc.
  • Automation testing
  • Performance testing

Shire Social Media helps you meet your business goals by giving you efficient project management, bug-free software development in web and mobile platforms, exacting testing services, and creative design services.

Wordpress Plugins

Feature rich, performance optimized plugins for your custom requirements.

Ever felt constrained by run of the mill plugins and default WordPress features that didn’t quite meet your website requirements?

We can help! With extensive experience in building custom WordPress plugins for businesses large and small, we help you get those killer website features that gives you a definite business edge in your market.

Server/data migration

Through careful planning and meticulous execution, issues like prolonged downtimes and data loss can be avoided during a migration. We make sure that your customers gets only the benefits, and none of the side effects of moving to a new system.

Server Configuration

Service/server configuration includes more than just installing the required software. Future maintenance, security, resource usage, etc., has to be considered for smooth functioning. We configure your server the right way the first time.

Application Installation

With websites becoming faster everyday, it is not enough to just install an application software. Common performance bottlenecks like database optimization, caching, etc. need to be avoided. We help you setup your apps the best way possible.

Server Optimization

Sluggish web and mail services, delayed automated tasks, and intermittent service outages are indicators of server stability issues. We help you recover from stability issues like high load, and optimize the server to prevent future issues.

Application troubleshooting

Recovering a crashed web applications can be frustrating because of broken dependencies, corrupted database, etc. We help you recover from an application crash with minimum data loss, and help you establish a painless future maintenance path.

24/7 Emergency Administration

When a performance issue is reported, we quickly find the bottle neck, and restore the service quality.

We maintain service up-time and quality by promptly restoring failed services, fixing server load, etc.

How We Help

How can you cut a fine balance between maintaining a world class support system and minimizing the time and money spent for it? Dedicated support services from Shire Social Media helps you save on employee and infrastructure costs – and spare you the effort on hiring, training and administering the support staff. Shire Social Media acts as an extension to your office where our technical support team is part of your staff, but just in another location.

Account/Server provisioning

We setup new accounts and servers, and help customers minimizing the time and money spent for it.

Performance incident response

Performance issues in the server and individual accounts are resolved promptly.

In a study of businesses with server load issues, more than 20% of customer cancellations were attributed to un-reliable services. Server load spikes are caused by resource abuse by a few accounts, un-balanced resource allocation between production and maintenance processes, or inadequate resource availability for the required set of features. Shire Social Media support team rescue your server from an ongoing high load situation, throttle resource abusers, and optimize the server to ensure responsive service at all times.

Service issue troubleshooting

Account issues such as mail errors, web errors, etc. are quickly resolved through advanced troubleshooting.

Emergency issues like high server load, server crash, data corruption, etc. should have an immediate solution as well as a preventive solution to avoid such downtime in future. Shire Social Media emergency administration ensures just that.

Preventive maintenance

Periodic maintenance audits are done to keep the servers updated, security hardened and performance optimized.

Service/server configuration involves more than just installing the required software. The service settings should match the resource availability, server traffic, and existing custom settings on the server. Shire Social Media support team analyze the current server environment, and customize the new server changes to avoid settings conflict or performance issues.

Security incident response

Security incidents in the server or for individual accounts are attended to immediately.

Server security is an ever changing battle field. New vulnerabilities are found every day, and hackers continually create new attack tactics to exploit them. Shire Social Media implements comprehensive multi-layered security that includes firewalls, services hardening, network hardening, etc. that blocks all exploit attempts on the server. Periodic top-down security audits are done to measure the effectiveness of defences, and new security systems are implemented as needed to mitigate any new threat.

Crash recovery assistance

Data lost through service or server crashes are recovered using data repair, backup restores, etc.

With 24/7 emergency support, we help you quickly recover from a server instability or downtime.

Emergency server support

In incident response, service quality is quickly restored, and actions are taken to prevent it in future.

With 24/7 emergency support, we help you quickly recover from a server instability or downtime.

Emergency issues like high server load, server crash, data corruption, etc. should have an immediate solution as well as a preventive solution to avoid such downtime in future. Shire Social Media emergency administration ensures just that.

Unlimited help desk support

IT support desks are anything but predictable. A lot of factors like infrastructure issues, customer PC bugs, or security vulnerabilities can lead to a sharp increase in the number of support requests. To maintain high quality of service at all times, you need a support team which can scale easily in response to demand. This is where Shire Social Media can help.

Each customer is given a personalized response and support quality is never compromised. You get world-class support delivered as a managed service.

Performance Tuning

With varying traffic patterns and client base in the server, the resource requirements of different services keep changing over time. Performance issues develop over a period of time. It takes a trained expert to detect a bottleneck early on and resolve the issue before it can affect the customers. During periodic performance audits, inputs are taken from resource usage trends, service benchmark tests and capacity analysis to determine if the server can handle current and projected increase in traffic. Corrective actions in the form of settings optimization, enabling caching systems, etc., are performed to keep the services responsive.

Development Services

With Shire Social Media, we assist the entire process from consultation, to concepts, to functionality for all your web, app, e-commerce, email and Social Media needs.

Web App

Shire Social Media has a set of smart features that makes your website the ultimate sales and marketing tool.

Mobile App

Make the complex-simple and the ordinary-extraordinary. We know the goals of your users and anticipate their actions.

For every project, we consult with you from concept to deployment to ensure that the end product is in line with your expectations. We focus on the needs of your users to ensure that their experience will be exceptional while still staying in line with your business objectives.


In running a successful e-commerce website, simplicity and an intuitive user interface is crucial for securing sales and creating loyal customers. Since our inception, we’ve produced countless enterprise-grade e-commerce platforms that allow our clients not only to have a feature-rich storefront, but also an intelligent, customer-centric and sales-optimized design that will keep your customers coming back. Our e-commerce platforms are custom designed for companies of all sizes to facilitate easy customer management and check out.

In short, with Shire Social Media, we have the resources and tools to ensure your e-commerce site is simply the best of the best.

Attention to Detail

We believe that every project deserves a hands-on, detail oriented approach that offers clients live work status, interactive prototype, and a dedicated Project Manager who gets the job done!

Tools To Keep Your Website Fresh

Just as the value of a brand new car depreciates the minute you drive it, a brand new website loses its value over time unless you keep it updated (fresh). That’s why we deliver all of our websites with an easy-to-use and fully supported Content Management System (CMS) – giving you ultimate control over your website 24/7.

Web Video - Discovery and Engagement

Today, customers are only interested in engaging and interactive content. They expect content to be highly intelligent, intuitive and useful. Online video delivers all of that in a quick and concise way. It’s less expensive than TV yet still offers editorial and production values that are just as high. It’s an innovative, engaging and non-intrusive way of marketing to your customer.

What You Get With Shire Social Media

  • Experience
  • Speed
  • Quality
  • Guarantee
  • Cost-Effective
  • Dedicated

If you have any enquiries that are not addressed in the Frequently Asked Questions (FAQ), you may contact us by email.

Our dedicated support team is based in the Sutherland shire and available 24×7

Please get in touch with us using the Customer Portal ‘Send Question’ and we will get started on a quote and proposal for your current project.

Send questionclear

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